ORDERING POLICIES
Premier Hair Collection does NOT accept returns. Requests for exchanges, or reports of errors or damaged items, must be made within 3 business days of the delivery date. Please be sure to consult the wig sizes and lengths chart on the item BEFORE checking out!
EXCHANGES will be subject to a processing fee of up to $15 per item. Please email premierhaircollection2024@gmail.com in order to receive exchange instructions. Exchanges on limited release and exclusive items are not guaranteed. Please fully ensure your order is correct BEFORE checking out!
Any return exceptions will be refunded via store credit in the form of a Premier Hair Collection E-Gift Code. Credits are processed within 7-10 business days of your item(s) delivery to us. Exceptions are not guaranteed and are to the discretion of our leadership team based on inventory, current shipping times, and availability of limited release and exclusive items. Worn items are not eligible to be exchanged.